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Please Note:It is very important to save the tracking id after your support ticket is sent. If for some reason you are not able to receive email confirmation, you won’t be able to check on ticket progress without having your tracking id. We will send a confirmation message to your email address. If you do not receive it within a few minutes after submitting the ticket, please check your junk, bulk or spam folders. Mark the message as not spam to avoid problems receiving our correspondence in the future.